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Certificates Book

Hello, my name is Jonathan Morgan .  I have been in the insurance industry for many years as an insurance broker serving the needs of Contractors.

This book is intended to be a guide to Certificates of Insurance, whether you are giving a certificate to a government agency, general contractor, homeowner or you are receiving a certificate from a general contractor or sub-contractor.

On the back inside cover you will find a Certificate of Insurance completely filled out. Please use this certificate as a basis of reference as we go through this book.

I made every effort to keep things simple and try not to use too many insurance words, but insurance wording cannot be completely ignored.

Over the years I have seen three attitudes towards certificates of insurance.

  1. The contractor understands the importance of the certificate and takes great care in making sure it is handled correctly and has a "system" in his office that monitors the certificates.
    The contractor understands the importance of the certificate but is too busy to make sure it is done and hands the duties over to someone else in the office that is not trained to properly handle the job.
  2. WARNING! Most people don't know this! Comp policies have a 3-year "Look Back Window." Your company can look into your records dating 3-years back and conduct an audit. This is not uncommon. I have personally seen it happen.
  3. The contractor does not understand the importance of the certificate and does nothing.

Here are a few examples of how certificates can cost you money.

At the end of your policy period, your insurance company has the right to audit your books. When the auditor comes in to look at your books he is trained to look for sub-contracted work. Since sub-contracted work is an expense to your company, it is very easy to find. He will then look for the certificate of insurance that corresponds to the work subbed out. If you cannot produce the certificate he will add the amount of sub-contracted work to your payroll, or gross receipts, in either case you will owe the insurance company an additional amount for your general liability insurance.

This can add substantial amounts owed to the insurance company . This is an extra expense you did not plan on.

Successful contractors take the cost of insurance into account when bidding jobs. If you are audited and have to pay an additional amount to an insurance company, your cost of insurance has gone up and the "extra" is not in your bids. The result: You did not make as much money as you thought you did, or you lost more money than you thought you did!

Either way it is a lose-lose situation.

In the event of a claim there are two ways to lose additional money.

If you do not get a certificate of insurance from a sub that does not have coverage and your policy does not cover subs, the cost of this claim will be directly out of your pocket!

If your sub does not have coverage and your policy does then the claim will go against you. When you purchase insurance for the coming years, that claim will show against your record, since your cost of insurance is partly based on your claims history, your insurance will go up.
Certificates of insurance are not to be taken lightly!
LINE BY LINE
Now we are going to go through each line of the certificate of insurance so you will have an understanding of what all of this means. I have broken down the certificate into 14 parts.  Click below to open a copy of the certificate form so that you may refer to it as me continue our discussion.
View the Acord Certificate of Insurance Form
Acord Certificate of Insurance Item by Item
Attachments to the Certificate of Insurance
Everything we have talked about up to this point are part of the Acord Certificate of Liability Insurance form. Now let's talk about additional form(s) that must be attached to the Certificate form (if they apply).

Acceptance

Many governmental agencies, cities, general contractors and more and more, smart homeowners will ask to be additionally insured.
What is an Additional Insured Endorsement?
The primary reason for additional insured endorsements is defense coverage; another reason is to insulate your loss experience by making it unnecessary to make a claim under your own liability policy.
Here is an example:
A general contractor hires an electrical contractor and asks the electrical contractor to name the general contractor as an additional insured on the electrician's liability policy.

Let's stop right here...
Click below to view both the Additional insured form CG 20 10 11 85 and the CG 20 10 10 93:

View the CG 20 10 11 85 Attachment
View the CG 20 10 10 93 Attachment
Find the statement:
"WHO IS AN INSURED is amended to include as an insured the person or organization shown in the Schedule, but only with respect to liability arising out of "your work" for that insured by or for you."

What that means is the electrical contractor is adding the general contractor as an additional insured to his policy, giving the general contractor the right to turn in a claim against the electrical contractors policy for liability arising out of the work of the electrical contractor.

This way the general contractor does not have to turn the claim into his liability insurance company. He is protecting himself from errors made by the electrical contractor.

Any time you hire a sub-contractor you should ask to be named as additional insured on his policy to protect yourself from errors of the sub. If a claim occurs down the road, the sub-contractors insurance company must provide a defense on your behalf and you do not have to turn the claim into your insurance company, saving your loss experience, thus saving you money down the road.  The same goes if you are a sub who hires a sub.
There are many additional insured endorsement forms, the two most popular for contractors are:
CG 20 10 11 85 (you may view above by clicking on the appropriate link.)
CG 20 10 10 93 (you may view above by clicking on the appropriate link.)
If you read both forms carefully you will find that there are only a few words that are different.

CG 20 10 11 85—The last line says with respect to liability arising out of "your work" for that insured by or for you.

CG 20 10 10 93—The last lime say with respect to liability arising out of your ongoing operations performed for that insured.

The second one (CG 20 10 10 93) implies that you must be working on the project at the time of the claim. This form is restrictive and should be avoided.

In summary, When hiring sub contractors you must be very careful to get the right insurance certificates from the sub and make sure that you are named as additional insured on his policy. Be sure to ask for the CG 20 10 11 85 , and do not settle for the form with

the more restrictive wording.

The CG 20 10 11 85 usually will cost the sub an additional charge.  Some companies include the endorsements at no additional charge but build the extra charge into the policy itself. Other companies will charge as little as $30 to a high of $500.

Many insurance agencies will put the following wording in the descriptions of the operations portion of the certificate only. That is not good enough, the Additional insured endorsement filled out completely with your company name must be a separate form (shown on the following page) and attached to the certificate.
What is a Primary Endorsement?

Along with the above Additional Insured Endorsement, many people are asking for primary endorsements .  Ninety-nine percent of all insurance companies have an additional charge for these as well, mostly from $30- $250 each.

Primary insurance wording is issued in conjunction with additional insured endorsements.
Stop here and go read the Primary Endorsement wording.
Click Here to View the Primary Endorsement Now!

Using our general contractor and electrician example above. The general contractor wants to be sure that regardless of what insurance he (the general contractor) has the electricians insurance company is first (primary) on any claim.

It also goes on to state that the liability is determined to be solely the negligence or responsibility of the electrician.
Greenmor's Certificate of Insurance
Checklist & Verification Procedures
I know I have been throwing all this information at you and now its time to sort it out. The first thing you must do is to set a standard set of insurance requirements that all sub contractors must meet in order to work for you.
Step by Step
Step #1
ESTABLISH SUB-CONTRACTOR INSURANCE REQUIREMENTS
What insurance requirements are you going to ask of your subs?

The certificate of insurance on the inside back cover of this book is a good example of insurance limits that most general contractors require. (Except for the umbrella option). Look it over, adopt this as your requirement or make changes. Remember to require your subs to name you as additional insured and primary.

Remember that these requirements are yours. Asking for these limits and endorsements allow you to protect your biggest asset. YOUR BUSINESS.
Step #2
WHO'S IN CHARGE
Someone in your office must be in charge of certificates of insurance. Depending on the size of your operation, it can be the owner or a person designated by the owner to handle the job. It has been my experience that contractors like to build things, they do not like to handle paperwork. If you are a one-man operation, make this a priority, or nicely ask your spouse to do this job. (After, you both sit down and read this book)

If you have employees, designate someone to do the job. (After, you both sit down and read this book)

P.S. Another good reason for the owner not to handle the certificates is that certificates need to be verified. To verify a certificate you need to make a phone call. An office person is better suited for this job than an owner who is in the field.
Step #3
NO EXCEPTIONS
DO NOT MAKE EXCEPTIONS FOR ANYONE... Not your brother, uncle, father, best friend since high school, current girlfriend or boyfriend, good buddy who is down on his luck right now, NOBODY...
Step #4
NOBODY STEPS ON JOBSITE WITHOUT A CERTIFICATE
NOBODY goes on the jobsite until you have received his or her certificate of insurance and it has been checked and verified.
Step #5
TELL THE SUB-CONTRACTORS YOUR REQUIREMENTS IN ADVANCE
When you send out your specs for the subs to bid, include a copy of the certificate of insurance (with your requirements typed in) and the additional insured endorsement(s) and primary endorsement you require in order for them to bid on your project.

Starting on the next page I have put an example of an insurance packet you can include with the job specs.

Use my sample packet or devise your own.

A good time to get your certificates of insurance file in good order is when you are not busy, you know, when you are between jobs. This way when your jobs start you will be ready and you will not hire subs and have to wait until they get their certificates in to you. You will already have them on file and ready to go.

(Place this on your company letterhead)

Make sure you attach a copy of the CG 20 10 11 85 and
Primary Endorsement to the above letter when you send it.
Step #6
USE THE CHECKLIST
Now we have a copy of the sub-contractors certificate of insurance, additional insured endorsement, and a primary endorsement on our desk. Using the checklist, go through each section of the certificate and see if anything is missing, misspelled or the dates are wrong. If there are errors Call the insurance agency who gave you the certificate and ask them to make the corrections and fax a new one back to you.
Step #7
THE EXTRA STEP — EXCLUSIONS
This is the area that can cause a problem and the only way to find out in advance is to ask For example; in California, 98% of insurance companies exclude Condo's, Townhouses and Apartments. If you were building one of these projects, you should call the insurance agency and ask a very simple question.

Call the agency and ask the agent or customer service person handling the sub-contractors account are there any exclusions on the policy regarding Condo's, Townhouses and Apartments? If the answer is yes, the certificate you are holding is worthless.

If the answer is no, then kindly ask the person to send you a short note stating there are no exclusions for Condo's, Townhouses and Apartments.

Each state is different; there may be areas of construction in your state that are a problem. You know what they are, and if you don't, call and ask your broker.

If you are hiring a concrete contractor for house pads, a good question to ask is, are there any exclusions on the concrete contractors regarding house pads?

If you are hiring a landscaper who is going to use chemicals, call and ask regarding the use of chemicals.

If you a hiring a grading or excavation contractor, ask about exclusions regarding earth movement.

Look at my list of exclusions and look at your own policy for exclusions to formulate your questions.
I realize this is more work, but the question is do you want to know about
these potential problems before or after the claim.

Indiana Contractors's Insurance Certificate of Insurance checklist

Subcontractor Name: _________________Trade: _______ Lic. #: _______

_____ Contract signed
_____ Certificate received
_____ Company's are A rated
_____ General liability section
Occurrence box marked
General liability limits $1,000,000
General Liability expiration date current
_____ Auto Section
Auto Liability limits $1,000,000
Any auto or all owned or scheduled auto marked
Non owned auto checked marked
Auto expiration date current
_____ Excess liability Section (optional)
Excess liability expiration date current
Excess limits correct
_____ Workers Compensation Section
Proprietor/partners/executive officers Included/Excluded
Workers compensation expiration date current
Workers compensation limits $1,000,000
_____ Description of operations
Certificate holder is named as additional insured
Location of job specified
_____ Certificate holder
Is your company name spelled correctly
Is endeavor to crossed out?
10 or 30 days notice of cancellation
_____ Signature
Is certificate signed
_____ Additional Insured Endorsement
Is additional insured endorsement attached
Is your name typed on the additional insured endorsement
Is the policy number typed on the additional insured endorsement
Name of person or organization typed in
_____ Primary Endorsement
Is primary endorsement attached
Policy number typed in.
Name of person or organization typed in.
_____ Verification
Called to verify exclusions
Verification performed by: ____________________   Date: _________
ORGANIZATIONAL SUGGESTIONS
  1. •  Buy a three ring binder; Label the Binder SUB-CONTRACTOR INFORMATION .
  2. •  Three hole punch the Certificate of Insurance, Additional Insured Endorsement and the Primary Endorsement and put them in the Binder. It is much easier to keep track of things this way instead of putting the information in a file and filing it away.
  3. •  Have a packet of your company's certificate requirements already made up in advance so you can quickly send it out.
You must have a way of keeping track of the expiration dates of the sub-contractors insurance. Remember, when you get a certificate of insurance, all the subs insurance policies may not expire on the same day. The General Liability may expire in March, the auto may expire in July and the work comp may expire in October.
There are many ways of doing this, depending on how may subs you use. A wall or desk calendar, computer system, appointment book, etc. Pick the best one for you.
Final thoughts...

Over the years, my customers have asked me, What do I look for on the Certificates of Insurance?

I finally sat down and wrote it all out. If you have a question regarding anything in this Guide or have something to add, please give me a call, I am always looking for new material.
Jonathan Morgan
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